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What happens if they break it?

Updated over 5 months ago

Childhood is wonderfully unpredictable, and we’re here for it. Every Littlebird tracker includes a limited lifetime warranty to ensure continuous peace of mind. If your device encounters issues or stops working properly, our team will quickly resolve it and provide a replacement whenever needed.

Your Limited Lifetime Warranty Covers:

  • Defective Littlebird tracker

  • Defective battery or charger

  • Damage that prevents accurate data collection or functionality

If any of these issues arise, Littlebird Customer Service will assist with resolution and replacements, provided your Littlebird was purchased directly from us or an approved partner, your membership is active, and a valid payment method is on file. Terms and conditions apply.

Your Warranty Does Not Cover:

  • Lost or stolen trackers

  • Cosmetic damages

  • Trackers modified or altered without authorization

  • Unauthorized repairs or repairs made with incompatible parts

  • Trackers with altered or removed serial numbers

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